Frequently Asked Questions

What is a sexual assault crisis member program?

Each sexual assault crisis member program is an individual community-based organization funded through Connecticut Alliance to End Sexual Violence. All member programs are staffed by certified sexual assault crisis counselors and are held to The Alliance’s Member Agency Criteria and Standards of Operation.

What services are provided at member programs?

24-hour hotline with immediate access to certified counselors

Crisis intervention, counseling and support groups

Accompaniment and advocacy through the medical and police systems

Preparation, accompaniment and advocacy throughout the court system

Information and referrals for other social and legal services

Professional training, community education and prevention programs

Text Telephone (TTY) access during normal office hours

Relay Connecticut TTY services available after hours at 7-1-1 or (800)842-9710

Sign language interpreters and bilingual staff members

Emergency transportation by arrangement

Female, male and gender non-conforming counselors

How much do these services cost?

All direct services are free of charge.

The statewide hotline is toll-free. By dialing (888)999-5545 from anywhere in Connecticut, the call will automatically be routed to the nearest sexual assault crisis member program. Para Español, llame (888)568-8332.

There may be a fee for certain trainings and educational programs. For information about The Alliance’s trainings, click here.

Who can use these services?

Victims of any type of sexual violence, including sexual assault, child sexual abuse, incest, sexual harassment, stalking and so on can use these services. Even if the assault happened a long time ago, they can use these services. Female, male, and gender non-conforming victims can use these services. Family, friends, partners, and parents of victims of any type of sexual violence can also access these services. Services are provided statewide, regardless of town or city of residence.

Is what I say confidential?

All sexual assault crisis counselors adhere to the Connecticut law (CGS Sec. 52-146k) which ensures confidentiality for any communication between a sexual assault counselor and a sexual assault victim. All centers have a written confidentiality policy. The Alliance has “line blocking” on all phone lines and its phone number will not appear on Caller IDs.

Who are certified sexual assault crisis counselors?

Our certified sexual assault counselors include any person who works for an Alliance sexual assault crisis member program and has been certified in accordance with Connecticut State Statute 52-146(k). Our certified sexual assault crisis counselors have successfully completed a minimum of 40 hours of training and receive at least 4 hours of advanced training annually. They are under the direct supervision of staff at the sexual assault crisis center they trained at and their primary purpose is to provide advocacy, support, information, referrals, crisis counseling and other types of assistance to victims of sexual assault.