Believe them unconditionally.
Accept what you hear without judgment.
Reinforce that it is not their fault.
Do not ask “why” questions that suggest that they are to blame for the assault.
Understand that you cannot control how the victim/survivor feels.
Understand that you cannot “fix” the problem; there is no easy solution.
Do not assume you know how the victim/survivor is feeling.
Understand that almost any reaction is possible and completely normal.
Be a good listener and be patient.
Let the victim/survivor know you are there for them when they are ready to talk.
Do not push for information.
Help the victim/survivor regain a sense of control over their life.
Understand that during a sexual assault, power was taken away from them.
Support decisions and choices they make without passing judgment.
Present options and resources, but do not force them to make a decision.
Respect their need for privacy.
Respect their need to be alone.
Do not suggest that they “move on” and forget about the rape.
Respect their right to decide whether or not to report the assault to police.
Remember to take care of yourself too and seek support if you need it.
Let the victim/survivor tell you what they are comfortable sharing.